Confirming your details
When will I receive my ceremony invitation?
Invitations for the winter ceremonies will be sent during the autumn term. If you have not received your invitation by 12 December please contact Ceremony Administration.
When do I need to reply by?
Please respond to the invitation stating whether you are attending and purchase your guest tickets by 6 January 2017 for the winter award ceremonies. If you respond by this date you will be guaranteed to be able to purchase your four guest tickets, any responses after this date cannot be guaranteed any ticket purchases. If you receive a late invitation please complete your response as soon as possible.
Why do I need confirmation of my name?
It is important that your full name is shown when you reply to your invitation online exactly as you wish it to appear on your certificate (initials and shortened forms of names cannot appear on the certificate and accents cannot be guaranteed). If you fail to notify Academic Services of your correct name, you will be charged for a replacement certificate. If you have changed your name, you will be asked to supply a copy of official documentation confirming this.
Which address should I give?
You must include a forwarding address and telephone number. It is particularly important to complete this section if you are unable to attend the ceremony so that your certificate may be sent to you by recorded delivery. Certificates are not sent to those who have not confirmed their addresses.
What is my calling name?
This is a name that will be called as you accept your award at the ceremony. We will only call your first name and surname, so please check this is correct. Please do not confuse this with your full formal name which must appear on your certificate.
What if I can't attend my ceremony?
If you decide not to attend and wish your certificate to be forwarded, please ensure that the forwarding address is completed online. Please note that if you do not supply your forwarding address, your certificate will not be despatched. Certificates that are not collected at the ceremony will be sent out as soon as possible afterwards. Copies of the programme will be available to those who do not attend after the ceremony at a cost of £2 to cover postage and packing. If you decide not to attend you will not be invited to a future ceremony.
How many tickets can I order?
When you respond to the invitation you will be able to order a maximum of four guest tickets. A guarantee of four guest tickets will only apply to purchases made prior to 6 January 2017. You will have to pay for them at the same time, as guest tickets cannot be reserved without payment. There is no free allocation of tickets and all guest tickets must be paid for in advance.
How much do the tickets cost?
Tickets for this ceremony cost £20. All guests require tickets and there are no concessions available.
Do children need a separate guest ticket?
Children need to have a guest ticket. The ceremony can be relatively long and not suitable for young children.
When can I order additional guest tickets?
Any unsold tickets will be made available online from 10 January 2017; if you return to the ceremony website (www.brighton.ac.uk/ceremony) and sign in as before, you may be able to purchase extra tickets after this date. Please do not wait until this date to make your first ticket purchase. Tickets will be removed from sale from 5pm on 30 January 2017, and in some instances earlier. In the event that the ceremony sells out, it is unlikely that there will be tickets available on the day.
Are tickets refundable?
We regret that tickets are non-refundable unless you do not receive your award – in these circumstances your money will be refunded automatically.
When will I receive my tickets?
Tickets are collected on the day from the registration desk at the Brighton Centre. They are not sent in advance. Please do not telephone enquiring after guest tickets that you have ordered, they can only be collected on the day of the ceremony. You will receive a receipt via e-mail for tickets purchased online.
Will my guests be sitting next to each other?
Yes. Guests are not allocated numbered seats and may sit anywhere within the auditorium other than reserved seating. While receipts will be sent via email for tickets purchased online, we cannot issue acknowledgements or receipts for ticket orders posted to us.
What should I do if I (or my guests) have a disability or access requirements?
If you and/or your guests have additional needs which may require special seating arrangements, please let us know immediately either while completing the online form, or by sending us a note, so that appropriate arrangements can be made. There are steps down from the stage which recipients would normally descend, and that the safety regulations at the Brighton Centre limit the number of wheelchair users so early contact is essential.
Hearing aids will work in the auditorium however guests with hearing aids or hearing difficulties are advised to sit downstairs in the main auditorium rather than in the balconies.
You will receive your certificate at your award ceremony which will be in either July or February depending on when your final exam board meets to confirm your award. Your certificate will be presented on stage. If you want to purchase a certificate tube in which to keep your certificate after the ceremony, they can be found among other merchandise available at the venue on the day, or you can order online.
If you do not attend the ceremony, your certificate will be sent out to you by recorded delivery in the weeks following the ceremony, to your confirmed address (you will need to confirm your address when replying to your ceremony invite online). If you move house shortly before the ceremony and are then unable to attend, please get in touch with your new details.
Graduates who have an outstanding debt will not receive their certificate until such time as their debt has been cleared.
Please note that the university will only hold uncollected certificates for five years, after which the original will be destroyed and you will have to pay for a replacement.
If you do not receive your certificate within six weeks of your ceremony date, please contact us on:
Your certificate is a legal document and as such, the loss or destruction of one is a serious matter. The university will provide duplicates at its discretion and in accordance with the university policy.
Find out more about replacement certificates, transcripts and other verification services.
What happens on the day
- Arrival (register, collect tickets and gowns, photography, refreshments): earliest from 8.15 am, latest 9.15am
- Doors to auditorium open: 9.15am
- Recipients and guests must take their seats promptly: 9.35am
- Ceremony begins: 10am
- Arrival (register, collect tickets and gowns, photography, refreshments): earliest from 1.15 pm, latest 2.30pm
- Doors to auditorium open: 2.30pm
- Recipients and guests must take their seats promptly: 2.50pm
- Ceremony begins: 3.15pm
Please ensure that you allow ample time for arrival, there are three NCP car parks within walking distance of the Brighton Centre. Unfortunately, there are no disabled parking facilities, however there is a drop off point at the Grand Hotel next to the Brighton Centre seafront entrance.
Brighton station is a 15-20 minute walk away for those travelling by train.
There is ongoing disruption to the Southern network which may impact on anyone arriving by train. You can see details on the Southern website.
The nearest bus stops for buses from around the city are located at Churchill Square or North Street. Please see www.buses.co.uk for full details.
The seafront and area around the Brighton Centre may be subject to roadworks, please see www.journeyon.co.uk for further information about transport in the area.
Registering your arrival
Recipients must arrive between the times stated above and enter via the seafront entrance of the Brighton Centre. Go first to the registration desk where you will be given your seat and guest tickets. You will then be directed towards the gowning area. It is important that you register upon arrival as requested because recipients without a seat ticket may not be able to receive their award.
Recipients are seated in reserved blocks in the centre of the main auditorium. You may take your seats from the time that the auditorium doors open but you must be seated by 9.35am at the latest for the morning ceremony and 2.50pm for the afternoon ceremony. It will assist stewards if you remain seated once you have taken your place.
What happens if I arrive late?
We ask that you arrive in good time, as we cannot delay the start of the ceremony. Those arriving after 9.15am for the morning ceremony or 2.30pm for the afternoon will be considered late and will normally be called at the end of the ceremony, rather than with their cohorts, and may not be able to participate.
On arrival at the Brighton Centre, guests will also enter via the seafront entrance. Guests do not have numbered seats and are permitted to sit anywhere except the recipients’ block in the centre of the main auditorium and a few reserved seats.
Children will find the balcony area especially good for viewing although the ceremony is relatively long (approximately an hour and a half) and not suitable for young children. Due to health and safety restrictions at the venue, prams and buggies and large bags cannot be taken into the main auditorium, however they can be left in the cloakroom free of charge.
Guests are asked not to enter either the registration or robing areas in order to minimise queuing congestion. Please arrange to meet recipients in the main foyer.
Recipients are seated in the auditorium alphabetically in school and course order. Guests sit separately.
A steward will ask you to stand and will direct you to the backstage area, where you will be checked on a list and directed to the side of the stage. You will be called across the stage in formal acknowledgement of your achievement, shake hands with the Vice-Chancellor, and your certificate will be handed to you as you return to your seat. It is difficult to estimate, but we would expect the ceremony to last about an hour and a half.
Once you are seated you are not normally permitted to leave the auditorium. As a courtesy to other recipients and guests we ask that once the ceremony has started you remain in your seat until the ceremony has finished and the platform party have left the auditorium.
You will be able to purchase light refreshments such as tea, coffee, soft drinks and sandwiches from the cafe bars. Additionally, there will be a celebratory reception where you will be given a free glass of sparkling wine, bucks fizz or orange juice. The celebratory reception will not open until the ceremony has finished.
Gifts and mementoes
A range of gifts and mementoes will be available to buy on the day. Unfortunately card payments will not be possible, so please bring cash if you wish to make a purchase.
The ceremony is a wonderful celebration to be enjoyed by recipients and their guests. Aggressive or abusive behaviour is unacceptable and anyone behaving in this way will be asked to leave the ceremony.