Equiniti

Equiniti is a market leader providing complex administration, processing and payment services to clients in a range of sectors.

It provides share registration and employee share plan services for over 60 per cent of FTSE 100 companies, accounts for five per cent of all UK business process services, supports over £7 million pension scheme members and pays approximately 20 per cent of pensioners in the UK.

Advancing innovation through in-company training

Equiniti team

The university’s Training and Development team and CENTRIM, part of the Brighton Business School and one the world’s top 10 innovation research groups, worked with Lancing-based Equiniti to further its innovation agenda and develop the skills to deliver that agenda effectively.

CENTRIM ran a programme of Managing Innovation workshops attended by Equiniti staff from different teams, including operational excellence and share registration services.

During the workshops, staff were introduced to the principles of innovation management, a simulated “innovation journey”, practiced the skills and tools used by the most successful innovation managers and organisations, as well as how to get from a good idea, to delivering value for their stakeholders.

Equiniti’s Senior Manager Innovation, Registration Services, Di Penly said: “The course helped to highlight how we can better focus our energy on the innovations that bring best benefit and customer satisfaction, and how we can better implement them effectively.”

“We are now looking at the best ways to apply the principles we learnt to a number of different areas of the business. These include the Product team who look at the development of new products and manage existing products, the Operational Excellence team responsible for continuous improvement initiatives and Equiniti’s consulting services."

Di Penly, Senior Manager Innovation, Registration Services