Collaborating with colleagues from Kings College and Imperial College London, our researchers evaluated service user involvement in three mental health NHS foundation trusts. The project addressed the ways in which changes in the organisation and provision of services has impacted involvement and was funded by the National Institute for Health Research (NIHR).
The research project commenced in 2011 and ended in 2013.
The overall aim of this project was to examine how managers and key decision-makers have responded to user involvement activities in mental health and to identify how they facilitate or impede effective patient and public involvement. This is a novel aim, as there is a great paucity of literature on what the impacts of user involvement activities have been, especially in terms of the ability to shape policy agendas and delivery and the responses of key decision-makers.
Our secondary main aim was to look at the changing face of user involvement in mental health where more ‘traditional’ models may be giving way to more of a focus on individual involvement, for example in the area of personalisation.
Specific research questions included:
It was concluded that SUs and managers are working in a climate of dynamic and complex organisational change, of which user involvement is an integral part, and that this has impacted on the nature of SUI as a new social movement.
Managers need to attend to this in their interactions with SUs and their organisations. The report recommended that more research be carried out on the applicability of personalisation to the field of mental health.
Research team
Professor Marian Barnes
Dee MacDonald
Output
Rose D, Barnes M, Crawford M, Omeni E, MacDonald D, Wilson A. (2014) How do managers and leaders in the National Health Service and social care respond to service user involvement in mental health services in both its traditional and emergent forms? The ENSUE study. Health Services and Delivery Research 2 (10)
Partners
Kings College, London
Imperial College, London
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