Equiniti, a market leader providing complex administration services, needed to grow its innovation agenda and develop the skills to deliver that agenda for its customers' benefit.
CENTRIM, part of the Brighton Business School and one the world’s top 10 innovation research groups, ran a programme of Managing Innovation workshops for Equiniti staff. During the workshops, staff practiced the skills and tools used by the most successful innovation managers and organisations.
Since 2008 the Managing Innovation programme has been delivered to managers from companies that include Cisco Systems, Citibank, IBM and Medtronic.
The course helped to highlight how we can better focus our energy on the innovations that bring best benefit and customer satisfaction, and how we can better implement them effectively.
Di Penly, Senior Manager Innovation, Registration Services, Equiniti