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  • Policy, practice and development

Policy, practice and development

This area has been established as a unifying context reflective of our core areas of critical research, consultancy and academic practices in tourism, hospitality, events, leisure and sport – policy, practice and development, through which we intend to add value and enhance impact opportunities in the future.

Our vision is to engage in the pursuit of intellectual excellence and impactful practices through critical scholarship in tourism, hospitality, events, leisure and sport.

Tourism, hospitality, events, leisure and sport are performed broadly through the active engagement of people as consumers or service providers, policy makers and destination communities. Through our critical scholarship and multi-disciplinary approaches, we seek to make a difference to the quality of decision making that underpins the development and management of these sectors and to the understanding of the socio-economic, cultural and natural environments in which these occur. For instance, our peer-to-peer (P2P) capacity building approach encompasses the development of partnerships aimed at mutually beneficial policy and practice outcomes for us and for those we work with. 

Development priorities are reshuffled in relation to political agendas, local populations’ needs, levels of power, democracy, social justice and inclusion, protection of local cultural meanings, preservation of natural resources, fair trade principles, poverty reduction strategies, ethics and corporate social responsibility and climate change, which all are dimensions at the core of the UN Sustainable Development Goals and Rio+ Agendas. 

Within the specific sustainable development realm we have an active presence and over the past 15 years, we have undertaken critical research and provided expert advice to a number of development agencies, governments’ ministries, private and third sector organisations at local, national and international levels.

Amongst our research funders and clients are:

  • The World Bank
  • The UN World Tourism Organization (UNWTO)
  • UN Educational, Scientific and Cultural Organization (UNESCO)
  • UN Industrial Development Organization (UNIDO)
  • UN Environment Programme (UNEP)
  • The European Union (EU)
  • The Commonwealth Secretariat
  • The Environmental Agency, UK
  • South East England Development Agency (SEEDA)
  • Sport England
  • The Canals and Rivers Trust, UK
  • East Africa Tourism Platform
  • The Gambia Ministry of Tourism and Culture
  • Gambia Tourism Board
  • Namibia Tourism Board
  • Eastbourne Borough Council.

We work as an open pool and multi-disciplinary group of researchers collaborating with a well-established network of academics as well as practitioners from international agencies, governments, private businesses and NGOs, at local and international level.

Globally, tourism, hospitality, events, leisure and sport are increasingly portrayed as able to contribute to sustainable development. International organisations, such as the UN and the World Bank, national and regional bodies, development agencies, and third sector organisations see them as important tools for socio-economic development, cross-sector integration, peace building and environmental preservation. However, despite their many benefits, research shows that their development comes with a number of complications, which are worth investigating.

Critical research and consultancy expertise

Our research and consultancy expertise focuses primarily on the role of tourism, hospitality, events, leisure and sport as a tool for national, regional and local development, environmental sustainability, cross-sector integration and socio-economic development.

We have extensive experience and are particularly interested in critical research and consultancy in:

  • sustainable development policy, planning and management practices
  • diagnostic, monitoring and impact evaluation studies
  • governance and institutional development for public, private and third sector organisations
  • cross-sector integration, diversification, regeneration and inclusive growth strategies
  • value chain development and management
  • alternative and niche product development
  • community-based development and management
  • responsible and ethical business practices
  • human resource development interventions, training needs analysis, workforce capacity building and train-the-trainers programmes
  • executive and vocational training curricula development
  • service standards and optimisation strategies.
Our critical research, consultancy and academic practices are intended as a vehicle to enhance sustainable development and impact positively on the future of tourism, hospitality, events, leisure and sport.

Legacy research projects

These pages hold legacy content of completed research. Our new online home with details of our most recent achievements can be found on the university research portal here: 

  • Tourism, Hospitality and Events Research and Enterprise Group
  • Sport and Leisure Cultures Research and Enterprise Group

For a list of all university research groups and centres, visit the University of Brighton's page on organisational research units.

Namiba tourist desk

Tourism human resources strategy for Namibia

Commonwealth Secretariat funded research into customer service capacity building 

Customer service training

Customer service Train-the-Trainers for Namibia

Further research into customer services

Gambia beach resort

GambiaHost

Research aimed at the design of national tourism and hospitality service standards to improve the destination competitiveness. 

Basecamp-Kenya

Basecamp Foundation

An assessment of the travellers' philanthropy programme in Kenya

GTHI

The Gambia tourism and hospitality institute

The World Bank commissioned research into education, capacity building and training in Gambia

KartongRiverside

Collaborative actions for sustainable tourism (COAST)

A training needs analysis for environmental management and ecotourism development in Nigeria, Gambia and Ghana.

Cyprus beach resort

The travel foundation

Optimising all-inclusive expenditure in Paphos (Cyprus)

AgaKhan

Key knowledge and skill gaps in the tourism, leisure and hospitality sectors in the developing world and Africa

Solar3

Solar cooking experiment

Researching the uses and advantages of using a solar oven

EATP-map

Steering East Africa as a single and competitive destination

Gambia-welcome

Evaluation of initial impacts of the Gambia competitiveness project

Swaziland-tour-bus

Tourism as a source of growth in Swaziland

Burundi

Tourism development in Burundi

UNESCONigeria

UNESCO-Nigeria TVET revitalisation project

UNWTO

UNWTO Themis Foundation

Nepal

Developing tourism in Vietnam, Mongolia and Nepal

Sport-and-soft-power-1

British sport and soft power

Awards, recognition, impact

Our affiliate membership of the United Nations World Tourism Organisation (UNWTO) is core to our ability to take part in the global debates associated with the tourism and hospitality sectors.

Our members play an active role in a number of subject specific communities of practice, networks and organisations, for example, the UN World Tourism Organisation, Association of Tourism and Leisure Education – ATLAS, Tourism Concern and the Royal Anthropological Institute’s Tourism Committee.

Our growing publications’ spread, editorship of international journals such as the Journal of Tourism and Hospitality Research and the Journal of Tourism Planning and Development, and keynote contributions around the world enable us to share knowledge and actively contribute towards tourism and hospitality critical debates.

We have hosted 10 international symposia and conferences for bodies including the Association of Tourism and Leisure Studies (ATLAS) and the Council for Hospitality Management Education (CHIME).

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